Bellman services are provided to assist arriving and departing guests with their luggage to and from the hotel’s main exterior entry, Lobby and guestrooms. Provide exterior and interior features, concealed from guests’ view, which support efficient Bellman services.

Exterior Features: Provide a screened alcove to include the following:
• Location: At the hotel Entry / Porte Cochere and adjacent to the Luggage Room exterior entrance.
• Luggage Cart Staging: In an alcove, screened from guest’s view, for staging a minimum of 4 luggage carts.
Provide 1 m2 (10 sq. ft.) per cart.
• Counter / Podium: Small area for pens, pencils, maps and baggage tags. (May be included at Car Valet Station, when present.)
• Communications: Telephone outlet <13C>, radio or mobile phone.
• Lighting: Task lighting with control switch.
• Finishes: Durable and consistent with exterior entry design.

Interior Features: Provide a counter / podium near the interior of the Lobby Entrance to support hotel staff assisting guests with arrivals, departures and luggage.
• Location: Position counter / podium immediately adjacent to interior entrance to Luggage Room for efficient handling of luggage, for visual supervision of arriving / departing guests at Lobby Entrance and with visual contact with Front Desk (if possible). • Size: Minimum 0.6 m (2 ft.) wide by 1 m (3'-4") long.
• Counter / Podium: Design with lockable drawers, shelves, and include spaces for luggage tags, pens, pencils, paper, and small trash container.
• Telephone outlet. <13C>
• Lighting: Task lighting at counter with control switch.
• Finishes: Fabricate counter / podium using millwork and stone / granite countertop to complement entrance and lobby finishes.