Provide to assist guests with information and services, excluding guest registration and currency transactions (cashier) that occur at Front Desk. Follow the Front Desk design, materials and configuration

Size/Area: 20 m2 (215 sq. ft.) total. No smaller than a two-person counter or desk in any area or market.
• Concierge Desk: At hotel locations where guest service requirements are limited, a business desk with two guest chairs may be appropriate.
• Counter or Desk Area: Minimum 2.1 m (7 ft.) long counter or executive quality desks; configure similar to Front Desk. Carefully examine size by region and determine amount and type of services provided in each area.
• Office Area: Provide ample office space adjacent to counter or desk to provide two office areas for Concierge and Assistant and placement of support information, storage, communications and travel planning.

Location:
• Convenient to hotel Lobby Entrance.
• In the guest path, between Guest Elevators and Lobby Entrance.

• Within visual contact of Front Desk.

Space Planning: Place counter or desk so that it is readily identifiable and convenient to guests requiring

• Coordinate design with Lobby and Front Desk design, materials and configuration.
5. Features: Configure similar to Front Desk.
• Locate equipment for convenient use by Concierge but concealed from direct guest view.
• Coordinate with equipment and systems