Other mistakes were also made:
The occupant opened the window near where he placed the
smoldering mattress.Night shift employees, after hearing
the first detector warning,accepted the guest's reassurance
that nothing was wrong. Even when the occupant called 15
minutes later to report minor fire damage, they failed to
check out the situation further. The occupant left his room
door open when he went to advise front desk personnel of
the rekindled fire. After he and the janitor attempted to
extinguish the fire, they left the room with the door hanging
open.These human behavior factors were, in large measure,
responsible for the fire. Fire safe behavior would have
prevented the fire in the firstplace.
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